Privacy Policy

Cantábrico ("we," "us," or "our") operates from Houston, Texas. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our catering services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

We may collect the following types of personal information:

• Contact information (name, email address, phone number)
• Event details (date, location, number of guests, event type)
• Communication preferences and language selection
• Usage data (pages visited, time spent, browser type) collected via cookies and analytics tools
• Any additional information you voluntarily provide through our contact or quote request forms

We use the information we collect for the following purposes:

• To respond to your inquiries and provide catering quotes
• To plan and deliver catering services for your event
• To communicate with you about your orders and services
• To improve our website, services, and customer experience
• To send promotional communications (only with your consent)
• To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and delivering our services (e.g., payment processors, email services)
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a business transfer, merger, or acquisition

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These may include:

• Essential cookies required for the website to function properly
• Analytics cookies (such as Google Analytics) to understand how visitors interact with our website
• Preference cookies to remember your settings (such as language selection)

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, or as required by applicable laws. When your information is no longer needed, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information:

• Right to access the personal information we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of your personal information
• Right to opt out of marketing communications at any time
• Right to lodge a complaint with a supervisory authority

As a Texas-based business, we comply with applicable federal and state privacy laws, including the Texas Identity Theft Enforcement and Protection Act and the Texas Business and Commerce Code. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.